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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

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MAY, 2024

Testimonials

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CK,

I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).

I could not be happier with the products that I was sold or the service that was provided.

Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.

When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.

Although given the equipment I bought I am hoping I never need to deal with my water softener again.

- Mr. Spaulding

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Charlie,

Just want to let you know that I finally got around to finishing the installation of our new Fleck 2510SXT based 32,000 grain water softener system.

I’m very happy with it. The 2510 valve seems very well built, and the SXT controller makes it a snap to program and to see what is going on with the system. A major upgrade from our old system.

I’m planning on adding a surge arrestor to the electrical outlet before the summer thunderstorm season hits.

I’ve also attached a picture of the installation.

Thanks again for the great deal and for promptly answering my questions!

Take Care...!

- J. Fangmeier

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David,

Here is a photo of the installation.

Unfortunately I had to rip out all of the PVC where it came into the garage and replace with CPVC to comply with San Antonio code (never saw the requirement in the plumbing code on the city website).

Thanks for a great system.

I’m trying to get my neighbor and another friend to install a softener now so you might be seeing a couple more orders from San Antonio soon.

Thanks again,

- Sam

Testimonials

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Ohio Pure Water,

Loving my new softener. Also I seem to recall somewhere an email saying send us pictures of your install.

So, here’s mine.

Thanks....!

- M. Mitchell

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Hi Charlie,

I talked to you last week about my fleck 9000 valve continuously running. You recommended rebuilding the upper and lower pistons and seals. You even walked me thru how to take it apart and replace the items.

I ordered the parts and they arrived Friday. I spent 3 hrs this morning taking the valve apart, removing the seals and pistons and then putting the new stuff in. I got it back together and it is working great. No leak, no continuously running. It went thru a cycle and shut off correctly.

I mentioned that a piston was leaking which is why we went this route. Well the upper piston was broke.The white part came off with the module and the rest of it was in the valve with the seals. That could of been the start of my problem.

Last year I had to replace the module because my switches were being crushed. At that time the same piece of the piston came out with the module but I didn’t realize it was broken so I just put it back.

Now the valve looks like it’s operating correctly again.

Thank you so much for taking the time and walking me thru what needed to be done.

This is the 2nd time you helped me. I’m hesitant to do mechanical work because I don’t feel I put things back together correctly.

But you taking the time to walk me thru it gave me the confidence to do it.

Your support does wonders.

Thanks again. It’s the people that make the company.

- Jim

Testimonials

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We were truly amazed at the service Ohio Pure has given us.

Quality service, quality products. They certainly went out of their way.

Only one call was needed. The response was immediate, and they went through the valve programming with us by phone.
This made it very simple for us to program, for the systems to be operational.

- J. Willhoite