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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Hi there,
I just wanted to let you know everything seems to be normal again.
Thank you for all your help during the install process.
Testimonials
Mr. Moore,
Here’s a testimonial and picture for your website.
I heard about how good your company and products were from a couple different internet forums. I had quotes for similar installations at two to four times what I paid. I like the electronic Fleck valve to see the water usage and the next regeneration cycle.
You helped me choose the perfect water softener for my family’s situation. As you can see in the picture, I installed it only on the hot water due to the location of our main and ease of installation. Our dishes are sparkling bright out of the dishwasher.
We notice the difference even in warm water (mixed) situations.
We liked it so much that I also installed a hose bib for washing our cars and the hot and cold water inlets for washing our clothes.
We can feel the difference. Our water hardness went from 21+ to 0 as verified with water hardness test strips.
Thanks again for all of your help.
Testimonials
Hi Charlie,
I have attached some pictures of my set up below. I want to thank you again for the great service you have provided me. I am in sales so I know good service when I see it.
From the time I reached out about purchasing the unit up to today with you helping me dial the unit in properly, I have received service that is second to none.
I really appreciate it. If anyone asks me where to buy a water softner, there is only 1 answer, call CK at Ohio Pure Water.
Thank You
Testimonials
Hi Charlie!
Just want to let you know that your instructions were extremely helpful. It’s almost like you’re here walking me through it lol.
Once again, thank you to you and Jean for your exceptional customer service and personal touch that you add to our customer experience with Ohio Pure. Always a five star experience.
Sincerely
Testimonials
David,
Here is a photo of the installation.
Unfortunately I had to rip out all of the PVC where it came into the garage and replace with CPVC to comply with San Antonio code (never saw the requirement in the plumbing code on the city website).
Thanks for a great system.
I’m trying to get my neighbor and another friend to install a softener now so you might be seeing a couple more orders from San Antonio soon.
Thanks again,
