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Ohio Pure Water Inventory Collage - click here to shop
President, C.K. Moore and wife Jean

We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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6
JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024
4
JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

15
MAY, 2024

Testimonials

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Charlie –
Attached are pictures of the installed unit.  Thank you for all your help!

My experience with Ohio Pure Water was outstanding!  Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner.  They also followed up with an email containing some helpful additions to the installation manuals. 

During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly.  Once installed, Charlie called and walked me through the programming and start up.  Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.

Lastly, their knowledge of and experience with water treatment and softening was impressive.  I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs. 

Warmest Regards

- M. Orth

Black Water Softener

Testimonials

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Thanks for your help everyone, installation is complete! 

I attached a picture as well!

- G. Martin

Black and Beige Water Softener

Testimonials

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Hi Jean,

I finally got my water softener installed and it works perfectly.

I took a few pictures of the finished installation.

I was able to conceal all of the pipes because we re-piped our entire house because of a leak under our concrete slab.

Thanks for all your help, I could not have done it without you and Charlie Moore.

- Ron M.

Blue Water Softener

Testimonials

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I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service.  I have an older residential model valve that required a new drain assembly. 

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery.  Charley went so far as to contact me with installation tips. 

I have dealt with many vendors in my career.  Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced. 

Thank you.

-

Testimonials

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Charlie,
 
Rod and I can't thank you enough for your help today with our water softener issue.  As you instructed, we cleaned out the turbine and reinstalled all the parts and it appears to be running perfectly.  We turned on some faucets and the gallon counter is counting down as you said it would.
 
If you ever need a testimonial from a satisfied customer, do not hesitate to give out our number as we can verify that your customer service is as good after owning the unit for 13 years as it is the day you buy it.
 
Again, thank you so much.
 
 

- Rod and Linda Sturgeon

Testimonials

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Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.

He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like). 

CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit.  The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install. 

Would I purchase from Ohio Pure Water again?  Yes! 

My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
 
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.

Thanks again...!

- D. Bruns

Black Water Softener
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